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Saturday, August 4, 2012

BnB = But No Breakfast

Alas, Terrylin no longer serves a light breakfast.

No, this is not due to the recession and rising costs.

There a small dining area, which can seat six guests at a time, and breakfast was served from 7am.

Up at 6h30, I laid out the trays, with coffee, tea, sugar, yoghurt, fruit, cereal, bread, juice and jams.

While in progress, people would fly out of their beds, from said 6h30 with a "What time is breakfast served?", and pull out a chair, while I work around them.

They then, cosy up, with maps, and tablets, giving me a major headache, to discuss their further journeys, for up to an hour.

I politely asked, a harassed father with two toddlers, if I could clear the table, and he wrote a rotten review, 'the other guests had to wait patiently!'

Then, there was a Scotsman with a lassie, who insisted the taxi wait for her, as she was busy, with her breakfast.

Scott, cottoned on, with a: "Oh, I see why you want me to move. Other people would like to have breakfast."

As the breakfast was included in the rate, therein lay the problem.

"I am leaving before 7 am. Could I have an early breakfast?" - "Could I have breakfast tonight?" -"Could I exchange breakfast as a takeaway?" - "Could you add cheese?" - "Could you fry me eggs and bacon, as a favour?"

So, I got down to business and had breakfast deleted from my website, and all other booking sites. All went well, until...

On one site, I sent two requests.

1.) Please delete the 'breakfast included', FROM all the room types.

2.) Please delete, from the Information Page -'breakfast is served from 7am.'

Confused Candy, e-mailed me to confirm that she had altered the breakfast to a full English and deleted all the room types.